Course Overview

What You’ll Learn
In this training, participants will learn about:
- The three elements of administration: organization, written communication, and representation
- How these elements support an effective front office
- Ways to market childcare programs to parents and the community through letters and flyers
- The importance of correct punctuation and grammar in written communication
- Childcare policies and their role in administration
- Fostering effective communication through written exercises
- Supporting a successful and efficient childcare front office
